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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Serdar Yeralan

Serdar Yeralan

October 9, 2024

5  out of  5
rating by Serdar Yeralan
"AJ's staff has been exceptional in service since I started working with them directly for various new arrangements. I truly appreciate Snjezana and other's immediate response whenever I need help. They always go over and beyond to provide as much or more information than I need. Thanks team!"
We responded:
"Thank you Serdar for your feedback. We are always glad and ready to assist you with all of your insurance and financial services needs. Best regards from the Abdelkhalek Insurance Agency’s team."
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kristof decloedt

September 18, 2024

5  out of  5
rating by kristof decloedt
"I just had the most amazing lady on the phone named snez, she was supper friendly and was able to give me a quote. very happy with the customer service i received."
We responded:
"Thank you Kristof for sharing your feedback about working with our office. We look forward to working with you on all of your insurance and financial services needs. Regards, AJ & team"
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Mansfield Kimbro

August 30, 2024

5  out of  5
rating by Mansfield Kimbro
"Snezanna helped me with an insurance quote. She was very helpful and encouraging!"
We responded:
"Thank you Mansfield for sharing your feedback about your experience with our office. We are glad that your insurance quote was helpful. Best regards, AJ & team."
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Yota

August 9, 2024

5  out of  5
rating by Yota
"Really good service! Their employees are very efficient and helpful. They helped me find the best plan for my car insurance. Everything was ready to go in about twenty minutes. You can just contect them online and you will have all the stuff you need! Highly recommend!"
We responded:
"Thank you for taking the time to share your experience with our office. Glad that our team was able to assist you with your auto insurance needs. Best regards, AJ & team"
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Judy Litteer

July 23, 2024

5  out of  5
rating by Judy Litteer
"Snjezana Kovacevic helped me with an insurance question this morning. Snjezana is extremely helpful, professional and knowledgeable and I appreciate the quality customer service that she processes. Thank you Snjezana!"
We responded:
"Hello Judy, thank you for taking the time to share your feedback about our office. Snjezana is a great addition to our team, and she really does go above & beyond to take care of customers. Glad that our agency was able to assist you with your insurance question. We can always be reached by phone, text, email, or even walk-in. Best regards from the Abdelkhalek Insurance Agency Inc."
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Cori Madrigal

July 18, 2024

5  out of  5
rating by Cori Madrigal
"AJ's assistant, Snjezana, was very helpful today. She answered all our questions and sent us what we needed immediately via email. We appreciate the service she and State Farm give us!"
We responded:
"Thank you Cori for the great feedback. We do value customers like family, and will always be here to assist you with all of your insurance and financial services needs. Best regards, AJ & team."
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Jessica Owen

July 18, 2024

5  out of  5
rating by Jessica Owen
"Customer service is fantastic! I was blown away. Super helpful, knowledgeable, kind, and she got me what I needed super quick. Thank you for making my experience painless. Above and beyond!"
We responded:
"Thank you Jessica for taking the time to share your experience with our office. Best regards from the Abdelkhalek Insurance Agency."
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Drew Sterling

June 27, 2024

5  out of  5
rating by Drew Sterling
"Snez was so helpful and helped me with all my insurance needs."
We responded:
"Thank you Drew for taking the time to share your feedback about our office. Our staff is always happy to assist with all of your insurance and financial services needs. Best regards, AJ & team from the Abdelkhalek Insurance Agency Inc."
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Adam Potts

June 18, 2024

5  out of  5
rating by Adam Potts
"Ness and AJ are wonderful! I recently changed insurance company and went with State Farm, they had meet my needs maying the change seamlessly. Thank you!"
We responded:
"Welcome to our State Farm family Adam. Glad to always assist you with all of your insurance needs. Best regards, AJ & team."
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Rebecca Husted

June 15, 2024

5  out of  5
rating by Rebecca Husted
"I worked with Snez. She is amazing at Customer Service. Really listens and takes into account customer's needs and is a great solution oriented problem solver as well. It was a pleasure to have the super complicated insurance process explained in a manner that I could comprehend."
We responded:
"Thank you for your feedback Rebecca! We are pleased you are happy with the service you received. Our office feels blessed for having clients such as yourself."
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Paras Sharma

May 31, 2024

5  out of  5
rating by Paras Sharma
"Manal is awesome to work with. She always there for you and will support you as much she can and make things easy for you ."
We responded:
"Thank you Paras for taking the time to share your feedback about our office. Our staff does care about clients like family. We are always here to assist with all of your insurance & financial services needs. Best regards, Abdelkhalek Insurance Agency team."
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sharktankk. J

May 31, 2024

5  out of  5
rating by sharktankk. J
"Snjezana it’s a great employee she helped me and my mother with are Insurance"
We responded:
"Thank you for sharing your great feedback about of office. Our team is always ready to assist with all of your insurance and financial services needs. Best regards, AJ & team."
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Lisa Alvarez

May 17, 2024

5  out of  5
rating by Lisa Alvarez
"J was very professional and patient with me as I am a senior and she explained my policy and the coverages throughly. Excellent customer service!"
We responded:
"Hello Lisa, thank you for taking the time to share your experience with our Agency. Glad that J was able to assist with your insurance needs. Best regards AJ & team."
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liz cost

May 6, 2024

5  out of  5
rating by liz cost
"SNEZ.IS A VERY NICE LADY THAT HELPED ME GET A GREAT PRICE ON MY CAR INSURANCE,IF YOU ARE LOOKING FOR AFFORDABLE CAR INSURANCE CALL SNEZ AT STATE FARM IN PLEASANTON."
We responded:
"Thank you Liz for sharing your feedback about our office. We are glad that Snez was able to assist you with your auto insurance. Please feel free to contact us if you have any additional insurance or financial services needs. Best regards, AJ & team."
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Kari Jones

April 22, 2024

5  out of  5
rating by Kari Jones
"J LUO was very communicative with explaining everything I needed for my new policy. Moreover, I even received a phone call the next day from State Farm to see if I had any more questions or concerns. I will definitely recommend State Farm to my family."
We responded:
"Thank you Kari for the awesome review about working with our insurance agency. We appreciate you taking the time to share your experience with our team. Best regards, AJ & team."
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Rachel Dale

April 19, 2024

5  out of  5
rating by Rachel Dale
"Snez has been amazing in helping me get insurance on my new motorhome and canam. She was the only one (I called other places) and she got me insurance. Totally nice and loved working with her! A++++++"
We responded:
"Thank you Rachel for taking the time to share your feedback about our agency. Glad that Snez on our team was able to assist you with your motor home insurance. Our goal is treating clients like family, and we can be easily reached to assist you with all of your insurance and financial services needs. Best regards, AJ & team from Abdelkhalek Insurance Agency Inc."
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David Castaneda

April 19, 2024

5  out of  5
rating by David Castaneda
"Readily available, immediate answers to questions and paperwork is sent quickly upon request. What more can you ask? I've worked with Snez K. and she is great!"
We responded:
"David, thank you for sharing your great feedback about our office. Snez is a great addition to our team, and our agency is always focused on taking care of customers’s insurance needs as if they are family. Best regards, Abdelkhalek Insurance Agency, Inc."
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Jeff Gomez

April 16, 2024

5  out of  5
rating by Jeff Gomez
"Hi, I would like to thank you for having a great staff here. I talked to Snez, she was very helpful and she answered all the questions I had about insurance. She is very knowledgeable and so nice. Anyone that wants a friendly and professional customer service I would recommend this location"
We responded:
"Thank you Jeff for taking the time to leave our office such an awesome review. We are always here to assist you and your family with all of your insurance and financial services needs. Best regards, AJ Abdelkhalek & team."
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yi zheng

March 29, 2024

5  out of  5
rating by yi zheng
"Amazing service! The staff here are very friendly and knowledgeable. It was a great pleasure working with J. She did a great job explaining each step of the process to ensure a best policy that fits my needs. Highly recommended for anyone in the market for insurance."
We responded:
"Thank you so much for your 5 star Google review, Yi! We're thrilled to hear that you had such a positive experience with us and that our team, especially J, was able to provide you with excellent service. - AJ"
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Julie

March 28, 2024

5  out of  5
rating by Julie
"I am looking for a life insurance policy for my kids and called State Farm and Snez answered. She's very professional, courteous, and helpful. It was a pleasure speaking with her. I received the quotes immediately but has yet to make a decision because of work priorities. When I get a chance to review, my decisions will definitely be swayed by the level of service received from the Agent."
We responded:
"Thanks for the five stars, Julie! I'm glad to hear you had a positive experience speaking with Snez. If you have any questions after reviewing your quote, please feel free to stop by or give us a call. We are happy to help! - AJ"
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Dixon Wong

March 16, 2024

5  out of  5
rating by Dixon Wong
"Was looking for a whole life policy for my wife and son. Snjezana help me out with a life insurance policy that fit my needs. She wrote many quotes to helped me find a policy that is right for my budget. In addition, she was very knowledgeable and professional."
We responded:
"Thank you Dixon for taking the time to share your feedback about our office. Snjezana is a great addition to our team and truly cares about our customers as family. Best regards, AJ"
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Jason

March 15, 2024

5  out of  5
rating by Jason
"J很棒。我会推荐她👍"
We responded:
"Thank you Jason for the great review. We appreciate your kind words about our team member J, she does provide Remarkable customer service to all of our State Farm customers. Regards, AJ & team."
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Andy Farber

March 1, 2024

5  out of  5
rating by Andy Farber
"I had the pleasure of working with Wenjia Luo (aka "Jai") over the past few days to acquire homeowner's insurance for my new home. She helped me very much and was most polite and friendly. I highly recommend working with her and her company!"
We responded:
"Andy, thanks for the kind words about Jai! I am glad to her she was helpful with getting you the proper coverage for your needs. If there is anything else we can help you with, let us know.-AJ"
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lili fan

February 28, 2024

5  out of  5
rating by lili fan
"J very professional and helpful !!! I can't recommend her highly enough! Highest praise and thanks to J in particular. J took the time to walk me through their policy options, explain what every line meant for us, and put together a plan fit our needs perfectly. She took multiple phone calls from me and made sure I understood everything before we moved forward with our policy. Huge thanks to J and her team for making a stressful process so much less so!!"
We responded:
"Thank you immensely for taking the time to share your experience with J and our team. We're thrilled to hear that J's professionalism and assistance left such a positive impression on you. At our agency, we believe in providing personalized service that meets the unique needs of each customer. We're delighted that J took the time to walk you through our policy options, ensuring that you understood every aspect before making decisions. We're pleased to have been able to make the process smoother for you. – Aj Abdelkhalek, State Farm Insurance Office, Pleasanton, CA"
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Pedro Navarrete

February 17, 2024

5  out of  5
rating by Pedro Navarrete
"Snez helped me with all insurance questions, she was very knowledgeable and friendly. I recommend this place!"
We responded:
"Thank you so much for taking the time to share your experience with us Pedro! We're thrilled to hear that Snez provided you with excellent assistance and answered all your insurance questions with knowledge and friendliness. Our team strives to offer top-notch service and guidance to all our customers, and it's wonderful to know that you had a positive interaction with us. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us! – AJ Abdelkhalek State Farm Insurance Agent, Pleasanton CA"